FAQs

Rider Pro is an app by Crown Group that helps riders find nearby mechanics and charging stations, manage warranties on Crown products, shop genuine parts, earn cashback points and connect with other riders.

Rider Pro is available for free on the Google Play Store for Android and the Apple App Store for iPhone.

Yes. Downloading the app and creating an account is free.

Open the map in the app or on our Nearby Mechanics page, allow location access and use the service filters to show only the type of shop you need.

Make sure location access is enabled for the app or your browser. If you have filters selected, try clearing them or zooming out to search a wider area.

Your warranty starts when an authorized retailer scans the product QR code. Once scanned, the product appears in the warranty section of your app.

Visit the authorized retailer where you bought the product. The retailer scans the QR code to start the claim, and the app shows the depreciated amount for your product.

You can convert it into wallet points for future purchases or use the points to buy a replacement, such as a new battery, directly through the app.

You earn points on activity in the app, such as purchases and warranty-related transactions.

Points can be redeemed for rewards or withdrawn directly to your Easypaisa account from the wallet section of the app.